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Relocations
Make
your office relocations painless
Relocating a
business is a stressful time. There is so much to take
into consideration and so many things that can go
wrong.
Why not take the stress of moving your
telecommunications away and leave it to the experts?
Relocating an office needs to be swift and with minimal
downtime to your operation.
Allphones Business have a great deal of experience and
can take the headache away through a dedicated Project
Manager working closely with your organisation.
That way you can concentrate on the many other areas of
your business.
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Over the past 25 years, our lives have been dramatically changed
by the influx of new technology, and it has spread to the enterprise
telecommunications arena in the form of IP. The combination of voice
and data is a logical and natural progression of communications
technology. However, there are two schools of thought relating to
taking a traditional telephone system into the world of IP – the
revolutionary method, also known as the “fork lift” approach, and
the evolutionary method, which focuses on migrating to new
technology as it becomes available and protecting the current
investment. These two schools of thought are the basis for the two
main types of system solutions available – the revolutionary IP-only
solution and the evolutionary IP-enabled/converged solution.
Your business telephony system is your most important technology
investment. Get it right and your organisation's window to the
outside world becomes an automated marketing tool, a financial
controller and a security system. Get it wrong and you could be
losing customers before they even talk to someone and not even know
it.
In the new global economy with global reach and tough competition
and operations, organisations have to adapt and change in order to
compete effectively. In order to compete with the global giants,
companies have to concentrate on core competencies, and learn to
work and collaborate with other organisations that compliment their
skills and core activities.
This white paper is part of a series on Voice over IP and Voice over
Wireless produced by Samsung. This document seeks to explore the
development of new IP based communications applications and the
evolution of the standards that support them. Presence and
collaboration are key enablers of the Virtual Enterprise and have a
direct impact on the take up of VoIP and Voice over wireless.
This white paper looks at the changes within the communication
industry from the late 1990s to the present day, discussing the
potential threats posed by hackers when migrating from traditional
voice systems to IP-based systems. The paper also discusses the
latest generation of voice switches from Samsung - the OfficeServ
7000 series which incorporate sophisticated data security features
which effectively protect the voice switch from hacker attacks:
Samsung’s Email Gateway: An answer to High-Priced Unified
Messaging
Effective transmission of information is the essence of
communication. Effective transmission includes breaking down
barriers such as distance and time. From carrier pigeons to the
basic telephone, people have been able to communicate across
distances and time with increased efficiency. Now, as technology
continues to evolve, people can use more advanced and innovative
technology-based tools to communicate in many different ways –
email, voicemail, fax mail, text messages and pagers are just a few.
There are several stages to consider with purchasing an ACD
system. This paper looks at the each of the following considerations
in turn
1. The system architecture and how calls are handled by the
system and controlling software
2. The decision processes of the controlling software
3. The real time management of the system
4. The management reporting system.
5. Making the system failsafe
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