1. Turn of automatic message information played on every message.

Do you find it annoying to have to listen to the phone number, date, and time on every new message that you get? You can turn this feature off, and then access this information manually whenever you want it.

To turn off autoplay of message information, follow these instructions:
a. Log into your mailbox. If you have new messages and these messages start to play, just press * to return to the top level of your mailbox.
b. Press 6 for Mailbox Administration.
c. Press 6 to toggle autoplay of message information.

Now, if you are listening to a message and you want to know the caller's phone number and/or the date & time the message was left, simply press 00 during message playback.

2. Speed Up Message Playback

While listening to a message, press 99 to double the playback speed. Typically, the voice is just as understandable, and it saves time during playback of messages.

3. Scan Your Messages

When you log into your mailbox and find that you have many messages, you can tell the voicemail system to play the first five seconds of every message in your mailbox so that you have an idea of what messages are present and can respond to them in the right order. While listening to your messages, press ## to scan through all new messages in your mailbox.

4. Skip to the Next Message or to the Previous Message

While listening to messages, you can press # to skip to the next message while leaving the current message as new. You can also skip to the previous message by pressing 11.

5. Rewind, Fast Forward, and Pause Message Playback

While listening to a message, you can rewind five seconds by pressing 7, fast forward five seconds by pressing 9, or pause playback by pressing 8.

6. Return A Call

While listening to a message, you can place a call back to the caller automatically by pressing 5 during message playback. The system will connect you to the caller based on the caller ID information when they left you the original message.